MB-910 Exam Dumps – Our Features | |||
| Exam By: | Microsoft | ||
| Exam Code: | MB-910 | ||
| Exam Name: | Microsoft Dynamics 365 Fundamentals Customer Engagement Apps (CRM) Exam | ||
| Related Certification(s): | Dynamics 365 Fundamentals Customer Engagement Apps (CRM) | ||
| Total Questions: | 159 Questions Answers | ||
| Last Updated: | Jun 07,2025 | ||
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You are a sales representative for a company that sells furniture. You collaborate with an engineering team and a design team to support customer proposals.The latest versions of all proposals must be available to both teams. Team members must be able to edit the proposals in real time.You need to attach a proposal to a customer record. Which mechanism should you use to attach the proposal?
An air conditioning company uses Dynamics 365 Field Service.When a problem is detected with a customer's air conditioning system, a new case must be opened automatically.You need to recommend a solution for the company. What should you recommend?
A company uses Dynamics 365 Field Service. The company sends employees to customer sites forrepairs. Work orders are created for repairs. No customizations have been made.A work order status must be automatically changed to the correct stage when resources are booked.Which three bookable resource statuses should you use?Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Marketing.You must choose a real-time marketing customer journey type to start the journey.Which two journey types you can use? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Sales.You disqualify a lead. On a later date, the lead shows interest in buying a product that the company sells.You need to convert the lead to an opportunity and retain all available history.Which two actions should you perform? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Sales. The company creates sales proposals as PDF documents.The company wants multiple users to access the latest version of a sales proposal in Dynamics 365 Sales. Users must be able to attach notes to the proposal.You need to recommend an app for the company. Which app should you recommend?
A company sells and services clothing washing machines and dryers. The company uses Dynamics 365 Field Service.You need to proactively monitor customer's equipment to identify problems and maintenance needs. Which two Connected Field Service options can you use?Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
A company is considering implementing products and the product catalog in Dynamics 365 Sales.Sales transactions can occur in multiple currencies. The company wants to manage exchange rates. You need to explain to the company how Dynamics 365 Sales handles currency.Which two statements describe how Dynamics 365 Sales handles currency? Each correct answer presents part of the solution.NOTE: Each correct selection is worth one point.
A company uses Dynamics 365 Sales.You need to analyze account data and create reports based on the analyses. Which solution should you use?
You are a consultant working with a company that sells sporting equipment. The company uses Microsoft 365 and Dynamics 365 Sales. You need to recommend tools that integrate with Dynamics 365 Sales and improve file collaboration. What three tools should you recommend? Each correct answer presents a complete solution. NOTE: Each correct selection is worth one point.
