CIS-ITSM Exam Dumps – Our Features | |||
| Exam By: | ServiceNow | ||
| Exam Code: | CIS-ITSM | ||
| Exam Name: | Certified Implementation Specialist - IT Service Management Exam | ||
| Related Certification(s): | Certified Implementation Specialist | ||
| Total Questions: | 170 Questions Answers | ||
| Last Updated: | May 06,2025 | ||
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A new problem manager wants to know how in create reports for monitoring problem management activities.What do you recommend they do before creating new reports?
When defining SLAs for the service catalog at what level is the SLA typically defined?
In what table are Change records stored?
A new problem manager wants a high level view of the activities in problem management.What module do you recommend?
On the 'Create New' change landing page in Service Operations Workspace, what class label is displayed for the Emergency change model?
Category and Subcategory values can be set manually on the Incident form. What are disadvantages of this approach? (Choose two.)
On a request form, the requester needs to indicate when they need to receive the item.What Variable type would you use for this information?
Where should an admin go to view all of the search queries entered by users in the knowledge search?
A user wants to know what makes the Known Error knowledge base in ServiceNow different from all other knowledge bases. How should you respond?
Which of the following catalog client script methods will modify the choice list options available to an end user on a catalog item?
