ADX-201 Exam Dumps – Our Features

The Administrator at Cloud Kicks need to automatically route support cases, regardless ofhow they are created, to a queue based on case priority.What tool should the administrator use?

• Email-to-Case
• Assignment Rules
• Auto-Response Rules
• Web-to-case

An administrator at Universal Containers needs a simple way to trigger an alert to the director of sales when opportunities reach an amount of $500,000.What should the administrator configure to meet this requirement?

• Set up Big Deal Alerts for the amount.
• Enable Opportunity Update Reminders
• Opportunity warning in Kanban View.
• Key Deals component on the homepage

Cloud kicks has the organization-wide sharing default set to private on the shoe object. Thesales manager should be able to view a report containing shoe records for all of the sales reps on theirteam.Which 3 items should the administrator configure to provide appropriate access to the report?Choose 3 answers

• Custom report type.
• Folder access
• Report subscription
• Field level security

Universal Containers is trying to improve the user experience when searching for the tight status on a case. The company currently has one support process that is used for all record types on cases. Thesupport process has 10 status values. Service reps say they never need more than five depending on what kind of case they are working on.How should the administrator improve on the current implementation?

• Reduce the number of case status values to five.
• Create a Screen Flow that shows only the correct values for status and surface the flow in the utility bar of the console.
• Review which status choices are needed for each record type and create support processes for each that is necessary.
• Edit the status choices directly on the record type.

Sales managers would like to know what could be implemented to surface important valuesbased on the stage of the opportunity.Which tool should an administrator use to meet the requirement?

• Dynamic forms
• Path key fields
• Opportunity processes
• Workflow rules

Northern Trail Outfitters has a new flow that automatically sets the field values when a newaccount is created. That the flow is launched by a process, But the flow is not working properly.What should administrator do to identify the problem?

• Use the native debug feature in the flow builder.
• Review debug logs with the login level.
• View the setup audit Trail and review for errors.
• Setup Email logs and review the send error log.

Cloud Kicks want to have consistency when communication with customers on cases. The company has requested messages to be sent in an email channel with categories to help search for the proper message.Which Solution Should be administrator suggest to meet this requirement?

• Prebuilt Quick Texts
• Prebuilt Email Templates.
• Prebuilt Flow Templates.
• Prebuilt Auto-Responses.

Cloud Kicks (CK) has new administrator who is asked to put together a memo detailing salesforceuses to budget for upcoming license purchases.Where Should the administrator go to find out what type of licenses CK Has purchased and how manyare available.

• Search for licenses types in setup.
• User Licenses Related List in Company information.
• User Management settings in setup.
• Usage based entitlement related list in company information.

Brokers at DreamHouse Realty need to see certain information about one or more cases when referencing the contact record. This record case Name, Case ID, Customer Name, Case Reason, Case Status, and Case Creation Date.Which two changes in Setup should the administrator make?

• Use the page layout editor to change the related list type to Enhanced List.
• Edit the Related List component in the Lightning App Builder and choose Related List as the related list type.
• Edit the Related List component in the Lightning App Builder and choose Enhanced List as the related list type.
• Use the page layout editor to include the appropriate column in the Cases related list.

An administrator created a record trigger flow to update contacts.How should the administrator reference the values of the active record the flow is running on?

• Use the {!Contact.Id} global variable.
• Use the {!Account.Id} record variable.
• Use the $Record global variable.
• Use the Get Records element to find the Id.